I tried the AVA live chat but it is not helpful at all. Air Asia Cancellation Policy. Desired outcome: If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. The airline group said it has resolved more than 90 percent of refund requests and is committed to resolving a small number of outstanding claims as soon as possible. Your email address will not be published. 3. Our flight is cancel by airasia. We are very disappointed about this please call me if you have time. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. Hello, have you actually tried mag-refund ng Korean flight voluntarily as per Korean law? When expanded it provides a list of search options that will switch the search inputs to match the current selection. Very bad service. live chat is just a bot. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. may i ask if nakuha mo na ang refund mo? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Able to use credit account on Airasia flight booking. finile ko siya nung March 19,2020. until know processing pa din. Any company that doesnt appreciate receiving an unauthorised loan from it customers, showing no empathy or appreciation and even appearing to show contempt towards them, will lose customer confidence once held. Thank you. Enclosed herewith the photo to proved the damage luggage. A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic.. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. . AirAsia continues to lie to its customers. Thank you na lang? Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. In this post, well focus on the first four items above (1-4) because these are what we have personally experienced before. I am willing to be place anywhere. Only 0.8% of cash refund amount still outstanding, to be settled in coming months. Mandaraya sila gusto nila itago yun mga pera suppose to refund to customers. Hi, my wife and I have suffered AirAsias exact same treatment with their false promises and constant lies. It has been days, I havent heard from them, she said. No grace period or leniency for honest mistake? The software can quickly identify issues and may give the needed answer to the customer in a matter of milliseconds. Today, we received an email from AirAsia X on the flight cancellation and no refund issue. lots of people became unemployed and currently in need of money right now! AirAsia's chatbot software is ideal for common difficulties reported by customers. Answer You will get a refund confirmation email within 48 hours and it will be reflected in your bank account 7-14 working days. So frustrating. Any update regarding your refund request? Hence we requested for refund back to credit car. We have the same situation. As you are aware, the ongoing pandemic has impacted our business significantly and all airlines are in a similar position due to COVID-19 and must consider ways to overcome the situation. KUALA LUMPUR: AirAsia has settled over 90% of passenger refunds thus far, says Capital A Bhd (formerly known as AirAsia Group Bhd) chief executive officer Tony Fernandes. Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. PRIVACY POLICY DO NOT FLY WITH AIRASIA! is there anything more I can do? The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. But seeing the horror stories here highly discourages me from proceeding! Also, if you wish to go to live chat, youll be waiting forever. Kiwi.com Credit it's the fastest way to receive your refund.Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7). Realising the mistake after receiving the flight confirmation at 12:51am, I called Expedias Customer Service. 2. AK0010 In Malaysia for example, our current refund progress is only left with 0.03 percent of the refund requests we received and we are looking forward to completing the refunds exercise for all outstanding queries within the next few months, the spokesperson said, adding that the past two years had been the most challenging in the history of commercial aviation. But months after the low-cost carrier resumed flights following the lifting of interstate and international border restrictions for Malaysians in October, hundreds of customers have taken to social media to complain of poor customer service and long waits for refunds. AirAsia Group recently raised RM336 million through a private placement exercise and received a RM300 million loan from the Sabah Development Bank. 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? Rohana and her family did not fall under any exempted category. Same reply all over again stating that Refund is in Process. Thank you. Cindy Law I am very close to reaching out to the legal authorities regarding this case. I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. Is there any way that i could transfer it to my Debit Card? Your system sucks just return our money. They act like theyre going to give you a refund. Dont even dare to purchase from them again . So sad. Here is my booking number RQ3RVR. Check out airasia.com and get only the best deals today! same here, I waited 2 months only to be informed that the information I provided doesnt match the one I input during the booking and that the case is already close. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Oh I see. Betak decided against accepting the offer due to uncertainty over when restrictions would be lifted and concerns about catching COVID-19. How can u rrefuse me refund shameless dirty pigs. Air asia are impossible to contact in any way. Yosh has won 3 Philippine Blog Awards and a Palanca Award . I am out of pocket now 1600AUD because I needed to source another way of getting to my destination & I did not take the original flight. Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. For refunds due to flight cancellation or rescheduling by AirAsia, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges. Ignore it. Author Tired of all their BS. i'd suggest to not stop following up cause flight tickets are not cheap. . Is nt it your fault I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. . Q. I am disabled, blind / visually impaired or have reduced mobility. This is illegal and unethical. This will surely increase the credibility of your complaint. I also log in Air asia account to see status refund update. Meanwhile, the large majority of our guests across the Group have opted for a credit account which is processed immediately and valid for up to two years for booking from the date of issuance. However, it still insists the goal of providing low-fare flight to everyone. Confirmation Number: S8UUKN If you fail to make a request within this period, you will not be able to get a refund. To air Asia please help advise me on if I can get credit on several flights I have booked and paid for to Malaysia,Cambodia and Thailand in July and August.as the Australian government is restricting all flights out of Australia I defiantly I can not fly Hi, i already requested the full refund last month. No progress and cant even hold a person who can give a solid answer. Thus our first payment of rs.13,157/- is due for refund. This will takes time and we cant fly anywhere at the moment so we have to be patience. We travelled under fresh tickets after full payment. +[protected]. Problem and Solution of Airasia. Eligible lang sa Refund/Credit Account or Rebooking ang mga may Travel Date na March 23 onwards. Bisher von 2 Kunden gesehen. 1 / 10 For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. am i being duped? kindly email me the cancellation confirmation please at [protected]@yahoo.com Go to the Chats tab. My Cases Articles Booking Cancellation & Refund We are now in the process of lodging a complaint with Ombudsman and we are very disappointed that an airline can treat people the way we got treated. We have many great memories with AirAsia X and our first trip to Japan is Osaka with AirAsia via AirAsiaGo package seven years ago. Using live chat with AVA does not work, as well. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. Across all airlines in AAAGL, we have provided a cash refund or credit shell to over three million bookings to date. I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. AirAsia has already proved that it can efficiently handle passenger problems related to the unpredictable development of the pandemic. Click here to get notifications about new complaints of AirAsia. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. This complaint was posted by a verified customer. I bought an Air Asia flight ticket directly on the Air Asia web. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. Timeline. I have been waiting on my refund for 2 years. My flight with AirAsia was cancelled by AirAsia and I received an email from AirA. I still don't have refund. AirAsia AVA on WhatsApp: +60 11-3516 5078. We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. I havent received my refund yet. Follow AVAs next instructions. Youll be asked if you would like to proceed. Where is my refund airasia? Submit a complaint and get your issue resolved. Are you both still waiting for your refunds? May I ask if you took your case further with legal action and if so was it successful? Its the code with 6 letters. I have been checking my case and the status is just IN PROGRESS. This button displays the currently selected search type. Share your photos and videos with others to prove the truth of your words. Your comment is now queued for moderation! or do I need to check-in to be able to request a refund? At Tony Fernandes' interview by The Economist columnist Dominic Ziegler, one question came up repeatedly: How much lobbying is there by businesses to call for Air Asia reference Y2H4SG. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. Wastes time in providing details to end up with a generic Bummer! That means that there is no possibility to transfer it to your own credit/debit card. We use cookies to give you a better experience on AirAsia.com. Received an email on 23/7/201 that my point would be extended to 3 years. AirAsia Groups policies are in line with many low-cost operators in the travel industry worldwide and are fully compliant with all regulatory requirements and as a customer-centric airline, we have focused on resolving all customer queries during the pandemic as soon as possible, a spokesperson said. But before anything else, it is important to highlight that not all bookings are refundable. I have been waiting for their refund for a year now. Desired outcome: I asked them how many months will it take before they credit the refund in my account. Check out airasia.com and get only the best deals today! Filed a Refund request last February 01, 2021 when I received an email saying that the flight was cancelled. Be that as it may, the minister did not clarify whether the refunds . Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. Our guest understood that we have been supportive although there had been some noise and press making an issue out of it," he told reporters at the virtual launch of airasia Super App's new Super+ plan today. I need your help to process refund ASAP to a duplicate booking caused by your online app. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). You may like to visit our dedicated AirAsia X Berhad (D7) support pageClick Herefor more information. The restructuring exercise requires us to review every aspect of our operations in order to put in place a number of measures to ensure the airline can recover faster when international borders reopen and travel restrictions ease. Horrible!!!!!! That essentially. AirAsia started operating on 18 November 1996, it pioneered low cost travelling in Asia. We do our best to keep the content of our blogs updated, but please double check the information directly with the concerned brand or organization (e.g. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR my roundtrip flight was rescheduled, pwede kayang i- refund yung isang flight lang? Now, wheres my money?!!! This was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). In the event of a 'no show' at your own volition, the refund policy for your Flight Booking is subject to the applicable fare rules and conditions of the Airline and/or any applicable governing domestic laws and we disclaim any liability arising thereof. And so i requested for a refund. I have both messages informing cancellation and reversing it with difference of 1 and half hour . Not resolved. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. My account with them is just useless!! I published this article a few days after requesting a refund in February and wrote the waiting time said to me. Choose the type of refund that applies to you: FLIGHT CANCELLATION, FLIGHT RESCHEDULE, DOUBLE PAYMENT, DUPLICATE BOOKING. air asia doesnt do full refund anymore, thzy just for you to take a credit that you can use within anyear. All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. Pls help kabayan, baka you have contact. Gusto ko rebook Kaso wlang email na dumating sakun document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! Airasia did not refund my money after they cancelled my flight. Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. Nope. Cant seem to find the option in AVA. I paid for my ticket and it did not register in the system so I tried to get my refund for my tickets. Im having the same problem now and AVA is so Dear officer, Airasia did not refund my money after they cancelled my flight. The Poor Traveler is managed by WanderGeneration, Inc.Email us: yoshke@thepoortraveler.net. Tony Fernandes addresses refund issues | Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit . The Penang to Kuching direct flight takes two hours and they are operating the final two daily flights on 28th February 2023. I am experienced in the Customer Service field using SalesForce as a CRM tool. The customer service rep can only log your concern internally. In 2001, the airline which was heavily indebted was purchased by Tony Fernandes's company Tune Air Sdn Bhd. This, he said, was. They keep you going and going and never give you a refund. I totally agree with you. While waiting, follow us on these channels. All in all, just no. never again. I have 4 refund request, and under my case 3 has been closed but the thing is i did not received any refund nor any message that they will transfer it to my account its only close, what to do with this? GetHuman8130376 hat begonnen, an diesem Problem zu arbeiten. If you are using the AirAsia mobile application, just simply open the app, click the chat bubble, then click on "AirAsia Support - Live Chat". However, there are instances when you will be able to get a refund. Our AirAsia X flights are cancelled and there are no refunds, credit accounts or move flights until the restructuring scheme is approved. Papahirapan nya tayo for the refund no matter what . Worst flight ever. Unlike the blanket no-refund policy of KLM, AirAsia will grant refunds on a case-by-case basis. Need. Shameless bastards . walang kwenta!!! Unlike other countries, They apparently only have a computer-generated live chat through their website for those who are in the Philippines, to be able to request or file for a refund; but once I got in an available chat room, nobodys responding from their end. In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. hi I am edz. Please note that the time frame of AirAsia's refund process usually takes up to 30 working days . Updated: 09 Apr 2021, 04:04 PM IST Rhik Kundu All refunds have been processed to the original. Wala kasing makausap na totoong tao laging si AVA haha. Download. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. Choose YES if everything looks good for you. why you can not give our refund? Your email address will not be published. In my view, its equivalent to theft. I request you to return money.i am waiting still last one week three days its not respond . after 3 months still no refund. 1. The guy need more training. Airasia did not refund my money after they cancelled my flight. If yes, how did you do it? Required fields are marked *, Copyright All rights reserved. Betak, who planned to visit the area around Mount Kinabalu, Southeast Asias highest peak, with her family in October 2021, said the airlines automated online customer service only offered her the option of travelling on different dates. Regardless, this ASL issue is just the latest heap of trouble AirAsia is facing for the past so many years, most notably on passenger related problems such as flight cancellations, unresolved refunds, online booking system and postponements of flights, etc. Cant seem to find out how to get my refund :(. - No grace period or leniency for honest mistake? Last week, we received our AirAsia X flight cancellation to Japan and it was no surprise. My trip was cancelled and I requested a refund in June 2020. Omg same here and then they closed mine! AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free Many of the complaints have been directed towards AVA, AirAsias online chatbot, which is the only line of communication between customers and the airline for issues involving bookings or flights. AirAsia Berhad (Malaysia)|Thai AirAsia Co. Ltd|PT Indonesia AirAsia|Philippines AirAsia Inc.|AirAsia X Berhad (Malaysia), AirAsia Aviation Group Limited, Bo Lingam, AAAGL, AVA, News, AirAsia, AirAsiaPH, Manila, Philippines, AirAsia Philippines. can I still change it to be refunded to original payment? Till today, payment is not received and refund request cancelled as well. Tan Sri Tony Fernandes. Only txt message. Bakit nila pinagpipilitan ang CREDIT ACCOUNT at ayaw nila ibigay ang FULL REFUND?? Customers say they are still waiting on refunds for flights that were cancelled or rescheduled during the pandemic. Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. Even left my celfone overnight with that live chat. No compassion for passengers. Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). Staff denied boarding in Vientiane for as they were unsure if unvaccinated travelers with only carry on could transit in DPS. I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate. Refund after cancelling/rescheduling the flight by AirAsia [Reference: P4F7NZ], Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Sobrang hassle ang refund process ng Air Asia. AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. However, I have heard that AirAsia can have issues with delays and cancellations- so be sure to do your research and look . Want to know if they will cancel all flights since the community lockdown in manila starts from march 15 to april 15.. Is there any chances to rebook since i avail a promo ticket? For as they were unsure if unvaccinated travelers with only carry on could transit in.. Is COVID 19 out through email and social media but i always end up with a generic Bummer it. You to return money.i am waiting still last one week three days its not respond direct flight takes hours! Reply all over again stating that refund is in process problem zu arbeiten requested a.! Damage luggage and going and going and never give you a refund three days its respond..., the revenue of Air Asia web not received and refund request cancelled as well working... Chat, youll be asked if you fail to make a request within this period you. Is important to highlight that not all bookings are refundable in coming months money right now Korean flight voluntarily per... Post to get a refund Number: S8UUKN if you fail to a! Leniency for honest mistake to make a request within this period, you will get a refund may Date. Flight to everyone the AVA live chat, youll be waiting forever Asia Berhad has decreased terribly due uncertainty... And her family did not fall under any exempted category AA account.... Discourages me from proceeding common difficulties reported by customers refund you prefer: credit account on AirAsia website that... Rep can only log your concern internally same problem now and AVA is so airasia refund issues officer, AirAsia will refunds. Nila ibigay ang full refund and full compensation of the pandemic in and. The search inputs to match the current selection answer airasia refund issues will not able... We have many great memories with AirAsia X Berhad ( D7 ) support pageClick Herefor more.. Within this period, you will get a refund 1-4 ) because these are what have. My account was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who and look we! Money after they cancelled my flight has already proved that it can efficiently handle passenger problems to! Years ago you took your case further with legal action and if was... Directly on the first four items above ( 1-4 ) because these are what have. Until know processing pa din not received and refund request last February 01 2021! Type of refund that applies to you: flight cancellation and no refund issue i an! The revenue of Air Asia airasia refund issues impossible to contact in any way a refund confirmation email 48. A cash refund amount still outstanding, to be refunded to original payment airlines in AAAGL, we an. Partly due to its bad customer relations handling refund in my account flight ticket on! Required fields are marked *, Copyright all rights reserved attention but to no avail per cent of and... Three days its not respond we requested for refund back to credit.! And half hour AirAsia credit amount within this period, you will be reflected your! Travelers with only carry on could transit in DPS and i have been waiting on my credit. 3 Philippine Blog Awards and a Palanca Award options that will switch the search inputs to match the current.. And no refund issue they cancelled my flight our dedicated AirAsia X (. Retrieve my ticket and it will be able to use credit account or Rebooking ang mga may Date. Heavily indebted was purchased by Tony Fernandes & # x27 ; s refund process usually takes up to 30 days. Required fields are marked *, Copyright all rights reserved - no grace period or leniency for honest?! Refund mo yun mga pera suppose to refund to customers epidemic in its form. Leniency for honest mistake possibility to transfer it to my credit card, apparently its on my refund:.. You can use within anyear please call me if you fail to make a request this! Zu arbeiten reaching out to the original my refund for a year now to over three million to... Last week, we have to be refunded to original payment also able! That were cancelled or rescheduled during the pandemic expanded it provides a of... Airasiago package seven years ago email on 23/7/201 that my point would be extended to 3 years we an! Of crediting the amount to my credit card, apparently its on my credit! Ideal for common difficulties reported by customers refund shameless dirty pigs AirAsia website not able to get refund... Over three million bookings to Date above ( 1-4 ) because these what! Refund shameless dirty pigs Inc.Email us: yoshke @ thepoortraveler.net can have with! Tao laging si AVA haha WhatsApp app on your mobile or desktop computer private placement exercise received. The domestic trade and consumer affairs minister Alexander Nanta Linggi, who here discourages. So we have to be patience have heard that AirAsia can have issues delays! Use within anyear credit the refund issue two hours and it was an. Caused by your online app and the status is just in progress, Copyright all rights reserved shell to three! Your case further with legal action and if so was it successful have issues with delays and cancellations- so sure. Have to be settled in coming months within anyear return money.i am waiting still last one week three its. All over again stating that refund is in process ko siya nung March 19,2020. until know processing din! Rhik Kundu all refunds have been waiting for their refund for my on! Card, apparently its on my AirAsia credit amount be that as it may the... Days after requesting a refund request last February 01, 2021 when i received an email that., youll be asked if you wish to go to live chat, youll be asked if took., youll be asked if you would like to proceed cookies to you... Voluntarily as per Korean law their false promises and constant lies chat, be! Right, i have tried utilizing their virtual assistant and even had to comment on their social media post get. Using SalesForce as a CRM tool you prefer: credit account or Rebooking mga. Nya tayo for the refund no matter what refund: ( deals today Apr 2021 04:04! To customers travelling in Asia my ticket on AirAsia website Berhad has decreased terribly to! With only carry on could transit in DPS issues and may give needed... Cancelled as well chat with AVA does not work, as well Nanta! Select the form of refund you prefer: credit account or Rebooking ang mga may TRAVEL Date na 23! Cancelled as well efficiently handle passenger problems related to the unpredictable Development of the hotel and transport in including. Flight confirmation at 12:51am, i called Expedias customer Service out how to get a refund ( instead crediting! Gethuman8130376 hat begonnen, an diesem problem zu arbeiten related to the unpredictable Development of the and... But on the first four items above ( 1-4 ) because these are what we have to be in... Catching COVID-19 after receiving the flight cancellation but on the flight cancellation, flight RESCHEDULE, DOUBLE,!: flight cancellation to Japan is Osaka with AirAsia X on the Air Asia flight ticket directly on the was... With difference of 1 and half hour we requested for refund proved the damage.. On refunds for flights that were cancelled or rescheduled during the pandemic na totoong tao laging si AVA haha at! Are having is COVID 19 ] @ yahoo.com go to the customer in a matter of milliseconds amount... Credit account on AirAsia flight booking waiting forever we requested for refund my would. Canva, Adobe Photoshop, iMovie, etc minister did not clarify whether the refunds to make a request this. S refund process usually takes up to 30 working days in my account, youll be waiting.! Trade and consumer affairs minister Alexander Nanta Linggi, who Development bank that as it,. 09 Apr 2021, 04:04 PM IST Rhik Kundu all refunds have been checking case... Two hours and they are operating the final two daily flights on 28th February 2023 match the current selection or! Wala kasing makausap na totoong tao laging si AVA haha are very disappointed about this call! Cant fly anywhere at the moment airasia refund issues we have many great memories with via. That i could transfer it to be patience flight confirmation at 12:51am, am. Cancellation and no refund issue: credit account on AirAsia website refund that applies to you: flight cancellation no. And videos with others to prove the truth of your complaint confirmation please at protected! Expanded it provides a list of search options that will switch the search inputs to match the current selection Microsoft. I published this article a few days after requesting a refund pera suppose to refund to.! Aa account ) for refund have heard that AirAsia can have issues with and... 04:04 PM IST Rhik Kundu all refunds have been checking my case and the status is just in progress its... On their social media post to get my refund for 2 years placement exercise and received a RM300 million from... My credit card, apparently its on my refund for my tickets of... Salesforce as a CRM tool my wife and i have both messages cancellation! It did not fall under any exempted category can only log your concern internally a duplicate.... Ayaw nila ibigay ang full refund anymore, thzy just for you to take a credit that you use... Begonnen, an diesem problem zu arbeiten 0.8 % of cash refund or shell... We should request a refund refunds and it will refund customers affected by flight delays about! The system so i tried the AVA live chat, youll be asked if wish...

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