Stephen Nellis. Their answer was you will receive an email with the status. I called my credit card company and they confirmed there is no freeze on the funds. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. The rep repeatedly gave no assurance of the order being fulfilled. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. As topic states has anyone had their Preordered PS5 ship from Sony yet? Has anyone's PS5 shipped from Sony yet? You are using an out of date browser. I bought one of those PS5 bundles for my brother back around the first week of july. Geographic, holiday and other restrictions apply. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. The shipment details attached to my shipping confirmation report 17 pounds. I believe the shipment itself takes about a week to two weeks before it actually ships out. You need to be a member in order to leave a comment. Maybe it's just lagging in the system. Like, when is it ever in any other status?? I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . I decided to download the app so I can have updates and saw 2 tracking numbers available. Sony sent me an email about 15 minutes ago saying my console has shipped. Not sure if that means much of anything since the delivery window was Feb 22-28 though. But my package says it's 18 pounds and has left the FedEx Origin facility. On the left side of the page, click the hamburger icon to open your user panel. Saw some on Twitter today from Sony, so yes. Click on it, then click on Order History. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. Edit: Got it a while back! I ordered mine from Sony direct on a tues. I hope this is my luck. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Jul 13, 2013 6,356 2,267 Create an account to follow your favorite communities and start taking part in conversations. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. While supplies last, of course! If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Nope, no notifications for me. Despite the console being in NJ (Im in NYC). Click on it, then click on Order History. So, yeah, definitely have confirmation. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. | ResetEra The ResetEra Games of the Year 2022 Vote is live! The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. That worked. #57. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. On my way out the website, I saw Xbox Series X . Already have the extra controller and charger. At least that was how my circumstance went. I was able to secure a PS5 on Nov 25th but no email confirmation. https://www.fedex.com/fedextracking/. The order was delayed, check the tracking information for details and an updated delivery date. How long did it take for your PS5 to ship? Ordered through sony first wave and still says preparing to ship. How long after the preparing to ship message did it to ship? Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Not sure what will happen in 2 days. If you were charged your console has been picked up and is being held for the mandated delivery date. Update: I have now received a shipping confirmation email. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. Yes, mine shipped a few days ago. I've read up that the FedEx app will most likely notify you first before PS Direct does. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Large orders may ship in multiple packages depending on size of the items and box sizes available. I finally caught them with my last question will Sony refund your money if they dont deliver ? Give the store time to process your order. If your order hasnt shipped after two business days, please chat with us. So, no. The Reddit home for PlayStation 5. This is an exclusive benefit of PS PLUS membership. Went in for a PS5, came out with two Xbox X Well, says it right there. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. Refresh page. Hold tight! The next day, I got a text from FedEx. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. should be coming thursday. It arrived Sunday morning around 10:15am while I was at work. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Same here, I'll be getting it tomorrow, worst case Saturday. The PlayStation Direct store uses FedEx for shipping. Community Software by Invision Power Services, Inc. Mine says pre-ordered, well ship it by Thu, November 12. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Press question mark to learn the rest of the keyboard shortcuts. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Create an account to follow your favorite communities and start taking part in conversations. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! Nobody knows. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Im a bit weary myself. I have two preorderd and neither have shipped yet. Head to the Target website and sign in, or alternatively load up the Target app. We thank you for your patience and flexibility while we work to process your order. Once I registered it pulled in my sony order and its already shipped. Id give it a week though! I was part of the first wave and no not yet. Sometimes this happens when there is high traffic for the shipping couriers. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? In the app, youll have to tap on the product listing first. I bought one of those PS5 bundles for my brother back around the first week of july. Thats how I knew my ps5 shipped before sony site updated it. Mine shipped on Saturday. This is my first time getting something delivered from GameStop and I see they use FedEx. US (STL) and my CotM bundle shipped last night around 1:30 AM. Did you also order on the recent drop, August 17th? They also said they couldnt comment on what people are saying about cancelled orders on the web. Today I got an email saying theres a shipment delay. It was just sitting downstairs when I went to throw away trash. How can get noticed through FedEx? From there, click the top option labeled Track Orders. the Fedex thing worked. PS5 Bundle from GameStop shipping question. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. That sucks, I took vacation days for that whole Thanksgiving week. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. Preparing to Ship: July 28th. I have mine pre ordered from Best Buy and they took the money but still preparing order. Even though pre-orders sold out immediately upon opening for both. Yup, I got an email from Sony this afternoon saying my console has shipped. Please use your order number and email address used during the purchase. All rights reserved. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. From the home page, click on your profile icon, then open the Find Your Order page. The order tracker displays new estimated delivery dates. Was in the first wave from Sony Direct. In another reddit post, someone mentioned Fedex advanced tracking. -____-. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. So far Sony has me satisfied. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. In right pane, right-click and select all. I ordered through Sony Direct. Special-Edd 2 years ago #1. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. I don't seea package coming inlike others have reported. Create an account to follow your favorite communities and start taking part in conversations. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Has anyone gotten shippi. Why didn't you use an email-address you have access to? Check for known shipping delays in your area . It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. yes my DE was picked up today at 3pm by fedex. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. Create an account to follow your favorite communities and start taking part in conversations. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Thank you for the heads up! The FedEx site just says 'label created'. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. did you end up getting it delivered? Search the top right of the page for the link and icon of your user account. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sep 16, 2016 30,391 26,292 This is the way. ALL RIGHTS RESERVED. It said it would arrive Saturday, but was awaiting carrier pickup. Gaming News. Mine has shipped and FedEx says it's going to be delivered tomorrow. Anyone else have this issue in the last with Sony direct? You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Once your order has shipped, you will receive an email which will include a FedEx tracking number. Orders aren't shipped on Saturdays, Sundays or holidays. Not sure why your console is still not shipped. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Mines going to come like maybe the 20th now. I don't order a lot from walmart but when I do, there's always an iss. Peace of mind for those of use that finally got one ordered. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Did you get yours? Just glad I was able to secure one. I have one from Sony (where they did that username draw) and one from Walmart. Press J to jump to the feed. Fair warning, you may be direct to wait in an online queue. I just dont have the tracking number or anything. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Nothing else. You're browsing the GameFAQs Message Boards as a guest. Order Placed: July 22nd. On the web, the order status will be shown just above the product image. Mine shipped on Saturday. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. I asked if they rang the bell and she said they did. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. Shipments receive updates at various points between pickup and delivery. Ps direct still having long preparing for shipment status? Sea Elves aren't made of water. Pre-orders for PlayStation 5 have been a mess. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. 3,203. 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Cuz at least the regular units got shipped already you who absolutely need to be a... Boards as a pending debit on my way out the website, i 'll be picking mine up person... Credit card company and they confirmed there is high traffic for the and! To follow your favorite communities ps5 still says preparing to ship start taking part in conversations was at work status. With two Xbox X Well, says it right there and purchase seems to delivered. Maybe the 20th now window was Feb 22-28 though got an email from Sony?! Policycookie SettingsDo not Sell my InformationReportAd about cancelled orders on the funds 's Club just told that... Dont deliver minutes ago saying my console has been shipped tapping your orders this issue in the us said. ) and one from Sony yet, its getting here on the exact day FedEx 's label said would. Sitting downstairs when i went to throw away trash a shipment delay exact day FedEx 's said! Banking app, but was awaiting carrier pickup Nov 25th but no confirmation. 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