How do I access Club Level? CardKey is free to download on Google Play and the Apple App Store. To open a menu item's submenu, press the space bar. I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do? What happens if my card is lost, stolen or used fraudulently? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Sorry we couldn't be helpful. When you join or renew your paid Arsenal Membership you will become eligible to participate in My Arsenal Rewards at no additional cost. Copyright 2023 The Arsenal Football Club plc. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. For more information or to join please email clublevel@arsenal.co.uk or call 0345 262 0001 (selecting option 2). Help us improve this article with your feedback. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. This menu is keyboard accessible. Can I earn points by attending away matches? Spaces within this level of membership only become available when a current silver member decides not to renew the following season. You must also have a mobile device to activate and register the payment mechanic on your My Arsenal Rewards Membership card with Barclays. Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Fight fraud and take the guesswork out of controlling your debit and credit card accounts. If you wish to enjoy Seasonal Hospitality then Arsenal's Platinum Membership provides the very best in VIP hospitality and corporate entertainment for every competitive home fixture at Emirates Stadium. Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Should you choose not to renew your membership then you would lose your place on this waiting list. Highbury House We will aim to get your card printed and dispatched to your registered postal address as soon as possible. Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Click 'Manage prepaid card'. No, points cannot be earned by attending away matches. When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. Why is the Club introducing My Arsenal Rewards? T&Cs apply. Any auto top-ups youve scheduled will also continue until the service closes. The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to platinum@arsenal.co.uk, confirming your Membership number and the name of the person who will collect the replacement. See what affiliates are part of your club's reward program by selecting Affiliates in the My Arsenal Rewards portal. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. For more information or to become a Junior Gunner visit our Arsenal Membership page. View availability or book 2020/21 fixtures. You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. Press J to jump to the feed. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. Gold Membership is a General Admission Season ticket that includes 19 Home Premier League games and the first 7 Home Cup Ties. the facilities for our Disabled Supporters on Club Level. Can I still log into the Manage prepaid card area of the Arsenal Official app? Arsenal Football Club My Arsenal Rewards is our Club rewards scheme, exclusive to paid Arsenal Members. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Sorry we couldn't be helpful. No. If you do not receive a no What is a Digital Ticket? To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. Open the Arsenal Official app and log in using your membership number and password. 0345 262 0001 Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. There's a bit of a delay atm as they're sending the new style membership card to everyone. As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. For most activities points will be awarded instantly. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your Pingit for Clubs card to make purchases and earn rewards points. Yes, you can still make payments until the Pingit for Clubs service closes on Thursday 1 June 2023. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. Join the season ticket waiting list and increase your chances of watching Arsenal play every week. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. gistered postal address as soon as possible. The points you have earned can then be redeemed against a range of active rewards in the My Arsenal Rewards portal including Marketplace, Experience, Auction and Prize Draw items items. There will be opportunities to redeem points through the My Arsenal Rewards portal against Partner rewards, in the same way that points can be redeemed against Arsenal rewards. Arsenal digital membership pass I've been emailed with a link to add my digital membership pass to my iPhone but when I click the link I can't add it to my wallet, anyone else having the same issue? Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. Once installed, you will need to log in with your membership number and password (if you log in with your email address it will not work). What do I need to do to use my card for the first time? Full match replay - watch without score spoilers. If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. Plus is an additional 12 downpayment over 3 years towards a season ticket, if you ever make it far enough up the list. Facilities at Arsenal include viewing platforms as well as a dedicated supporters lounge. Your membership card is ready to use to access the stadium. with Photo ID on the day of the game and our team can assist. For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. When will I receive my new My Arsenal Rewards card? When will the Pingit for Clubs service no longer be available from? Arsenal Membership: Get Priority Tickets and Exclusive Content Choose your membership Adult Stay close to the action Find out more Junior Membership for 0-18 year olds Find out more Platinum Seasonal hospitality on Club Level BECOME A PLATINUM MEMBER Membership FAQs See a list of frequently asked questions around our Memberships. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. A UK personal current account is required to register for. If you buy tickets and your card hasn't arrived in time. Highbury House To activate your card for payment you will need to have the latest version of the Arsenal Official app installed on your smartphone device. Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. Affiliate Network Promotional Discounts. Click on Wallet & Apple Pay. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. Why is that? Thu, 5 Jan, 2023 at 10:03 PM How to add your Digital Pass to your phone To add your seasonal digital pass to your phone, firstly open the email from Arsenal Football Club or containing your new digital pass on your phone and cl. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. The number of days remaining before points expiry will be indicated on your My Arsenal Rewards passport that can be seen when signing in to arsenal.com and the Arsenal Official App. Can I still use my Arsenal membership card to earn loyalty points? Sorry we couldn't be helpful. Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. Go to 'Settings' on your iPhone. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. Ourhospitality ticketsand packages can be purchased as close as 24 hours before the fixture subject to availability. As a Platinum Member you will have a season ticket on Club Level at Emirates Stadiumfor all first team Premier League, European, Emirates FA Cup and League Cup home matches. The maximum you can spend on your card is 2,000 per day. My Arsenal Rewards is set to launch at the start of the 2021/2022 season and will be delivered in partnership with Barclays Bank and Fortress GB, the sports loyalty and technology specialists. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. A UK personal current account is required to register for Pingit for Clubs. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Please be advised that only as a Red/Junior Gunner member you are automatically placed on a waiting list to become a Silver member. Some rewards may have limited stock. A UK personal current account is required to register forPingitfor Clubs. Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. for Clubs. Step 1: Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. What are the Club Level matchday opening hours? The full list of points earning opportunities can be found via the Earn Points link on the My Arsenal Rewards portal. Best to email them and . Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. Click here to join as a free Digital Member. You can also use the card to pay online with the details found on the card. How do I get to/from Emirates Stadium? If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. To find out more about this membership, please contact the team at clublevel@arsenal.co.uk or call 0345 262 0001 (option 2). Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. Scroll down and click 'View your PIN'. Yes - See more at http://www.alwaysaheadofthegame.com/junior/young-guns/overview#sthash.gb5RQAF8.dpuf. Help us improve this article with your feedback. This page will be updated with new affiliates throughout the programme, so remember to check out any new affiliates that have been added. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. No. Posted by u/[deleted] 6 months ago. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. You must have the correct number of points in your My Arsenal Rewards account for a reward to be purchased, or to enter a prize draw or auction. When you try to log in to Pingit for Clubs you might see the error FRP057. Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). 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